Legal Notice

Who's behind loadfront: company name, tax ID, registered address, contact details, and the regulations this notice complies with.

Hi there! This is our legal notice, the document that officially identifies us and explains the basic rules for using our website. We’ve written it clearly and directly, without unnecessary complications.

This document complies with Spanish Law 34/2002 on Information Society Services and Electronic Commerce (LSSICE) and other applicable Spanish and European regulations.

This legal notice is available in Spanish and English. In the event of any discrepancy between the two versions, the Spanish version prevails.

WHO’S BEHIND LOADFRONT?

LoadFront, S.L. is the company responsible for this website and all the services we offer.

Full identification details

  • Legal name: LoadFront, S.L.
  • Tax ID (NIF): B13556931
  • Registered address: Plaza Escultor Joaquín García Donaire, 2, 2nd Floor - 13004 Ciudad Real - Spain
  • Companies Register: Companies Register of Ciudad Real (registration details available on request)
  • General email: hi@loadfront.com
  • Privacy email: privacy@loadfront.com
  • Domain name: loadfront.com

Data Protection Officer

We have formally appointed a Data Protection Officer (DPO):

WHAT WILL YOU FIND ON LOADFRONT.COM?

This website is your gateway to our cloud infrastructure services (IaaS). From here you can:

  • Learn about our services
  • Sign up for our services
  • Manage your account and contracted services
  • Access technical documentation and support
  • Review legal and privacy information

WEBSITE TERMS OF USE

The basics you should know

By accessing loadfront.com, you automatically accept:

  1. These terms of use
  2. The legal regulations applicable in Spain and the European Union
  3. Using the site responsibly and in accordance with the law

Your commitment as a user

When you use our website, you commit to:

  • Not carrying out illegal activities or activities that infringe on third-party rights
  • Not attempting to access restricted areas of the system
  • Not introducing malware or malicious code
  • Not overloading our servers with excessive requests
  • Respecting intellectual and industrial property
  • Providing truthful information when necessary

Our rights

We reserve the right to:

  • Modify content, services, and terms. For significant changes, we’ll notify you in advance.
  • Temporarily suspend access for maintenance or technical improvements
  • Block access for users who breach these terms
  • Update prices and service features

INTELLECTUAL AND INDUSTRIAL PROPERTY

Who owns what?

Our content

All content on loadfront.com, on its subdomains, and on any other domain we own, including those that merely redirect here (for example, a .es domain pointing at the Spanish version), belongs to us or we hold a license to use it:

  • Visual design, structure, and layout of the site
  • Source code, programming, and databases
  • Text, images, videos, and graphics
  • Logos, trademarks, and corporate identity elements
  • Technical documentation and training materials

It is protected by:

Your content

Content you upload to our services remains yours:

  • You keep all rights over your data and applications
  • We only process it in accordance with our Terms and Conditions
  • We don’t use it for other purposes or share it with third parties

What can you do with our content?

Allowed without asking permission:

  • View and browse the entire public website
  • Share links to our pages on social media
  • Quote short excerpts with clear attribution (e.g. in technical articles)
  • Use our logos according to our brand guidelines (request them at hi@loadfront.com if you need them)

Prohibited without express authorization:

  • Copying the full or substantial content of the site
  • Modifying, adapting, or creating derivative works from our content
  • Using our content for commercial purposes
  • Distributing or republishing our materials
  • Automated scraping of data
  • Imitating our design or confusing your brand with ours

Requesting permissions

Do you need to use our content in a way not covered above? Write to us at hi@loadfront.com explaining:

  • What content you want to use
  • What you need it for
  • Where and how you’re going to use it

We evaluate each case and respond quickly. We’re flexible with educational, research, or values-aligned uses.

Third-party content

Some content that appears on loadfront.com belongs to third parties (e.g. provider logos, expert quotes, technical resources). This content belongs to its respective owners and its use is subject to their own licenses.

LIABILITY AND LIMITATIONS

Our responsibility for the website

We do our best to keep loadfront.com running properly, but there are important things you should know:

Website availability

  • Goal: 24/7 availability, 365 days a year
  • Reality: Interruptions may occur due to maintenance, updates, or technical issues
  • Scheduled maintenance: We notify you in advance whenever possible
  • Compensation: The institutional website itself has no service level commitments.

Accuracy of information

  • We do our best to keep information up to date and accurate
  • Prices and service features may change
  • Technical information is for guidance only; consult official documentation for precise details
  • We are not liable for unintentional errors or omissions (but please let us know if you find any)

Third-party content

We are not responsible for:

  • Information, opinions, or content published by users in interactive areas
  • The accuracy of external links or third-party websites
  • Content from external providers or partners
  • Comments, ratings, or reviews from third parties

But we do act when:

  • We receive formal notice of illegal content or content that infringes on rights
  • We ourselves detect clearly inappropriate content
  • A competent authority requires us to

Under the LSSICE, we are not liable for:

  1. Illegal content introduced by third parties, provided we have no actual knowledge of it or act diligently once we become aware of it
  2. Information stored by users on our services (unless we fail to act after becoming aware of its illegality)
  3. Links to external content we neither know about nor control
  4. Indirect damages arising from website service interruptions
  5. Decisions made based solely on information from the website

Reasonable limitations

To the extent permitted by Spanish law, our liability for the institutional website is limited to:

  • Direct and foreseeable damages
  • Caused by proven willful misconduct or gross negligence
  • Not exceeding €1,000 for use of the website without contracting services

This limitation does NOT apply to:

  • Paid contracted services (see Terms and Conditions)
  • Breaches of data protection regulations
  • Liabilities that the law does not allow to be limited

COOKIES AND TRACKING TECHNOLOGIES

At loadfront we believe in privacy by design. We only use 1 essential technical cookie: the session cookie (lf_session_id), which keeps you logged in after signing in. We also use a couple of technical items in your browser that aren’t cookies (sessionStorage and localStorage) for the language suggestion banner and to remember the language you explicitly chose. In the future, we might add a preferences cookie (lf_prefs) for account-level settings; we’ll notify you before activating it.

We do not use advertising cookies, third-party cookies, or cross-site tracking.

For complete information about our cookies, including how to manage them, see our Cookie Policy.

On our website you’ll find links to:

  • Provider and partner websites
  • Third-party technical documentation
  • External educational resources
  • loadfront’s social media
  • Additional information sources

What we DO:

  • Review links before publishing them
  • Verify they lead to legitimate sites
  • Update or remove broken or problematic links

What we CANNOT control:

  • The content of those external sites (it can change without us knowing)
  • Their privacy and cookie policies
  • Their availability and functioning
  • Changes they make after we link to them

If you find a problematic link, let us know at hi@loadfront.com and we’ll review it immediately.

We love it when you link to our site! You can do so freely as long as:

  • You don’t suggest an unauthorized association with loadfront
  • You don’t use our content without permission on your site
  • You don’t link from sites with illegal, offensive, or inappropriate content
  • Direct links are always welcome to any public page

If you’d like a formal partnership relationship, write to us at hi@loadfront.com.

PERSONAL DATA PROTECTION

The privacy of your data is fundamental to us. All the detailed information about how we handle your personal data is in:

In summary:

  • We strictly comply with GDPR and Spain’s LOPDGDD
  • We have a formally appointed DPO
  • Your account data always stays in Spain
  • We only collect necessary data
  • You have full control over your information

INTELLECTUAL PROPERTY: REPORTING INFRINGEMENTS

If you believe your rights are being infringed

Have you found content on loadfront.com or on services we host that infringes your intellectual or industrial property rights?

Notification process:

  1. Send formal notice to hi@loadfront.com including:

    • Your full identification and contact details
    • A clear description of the content infringing your rights
    • Proof that you hold those rights
    • The exact URL where the content is located
    • A good-faith statement that the information is accurate

  2. We evaluate your claim within a maximum of 72 hours

  3. We act accordingly:

    • If it’s our own content: we remove it if appropriate
    • If it’s user content: we notify the user and suspend it if necessary
    • If it’s clearly unfounded: we explain why

  4. We keep you informed at every step of the process

Responding to a notification

If you’re a user and we’ve removed your content following a claim you believe is incorrect, you can send a counter-notice to hi@loadfront.com with:

  • Your identification and contact details
  • Identification of the removed content
  • A statement that you hold legitimate rights over that content
  • Supporting evidence

APPLICABLE LAW AND JURISDICTION

Applicable law

This legal notice is governed by Spanish law, specifically:

Competent jurisdiction

For any dispute or conflict related to this legal notice or the use of the website:

  • If you're a consumer: The courts of your domicile will have jurisdiction, under consumer protection regulations.
  • If you're a business or professional: The courts of Ciudad Real will have jurisdiction.
  • In both cases: With express waiver of any other jurisdiction that might otherwise apply.

Alternative dispute resolution

Before going to court, you can try:

  • Direct contact: Many conflicts get resolved by talking - write to us at hi@loadfront.com
  • Mediation: Through any accredited mediation body. If you’re a consumer, you can also go to your local consumer information office (OMIC) or your region’s consumer authority
  • Consumer arbitration: If you’re a consumer, through www.consumo.gob.es

How and when we update this document

We may amend this legal notice whenever necessary to:

  • Comply with legislative changes
  • Improve clarity and transparency
  • Reflect changes to our services
  • Incorporate user feedback

When we make changes:

Minor changes

  • Typo or formatting fixes
  • Link updates
  • Clarifications that don’t change the meaning
  • Notice: We bump the minor version (1.0 to 1.1, for instance) and the effective date, with an update note on this page

Significant changes

  • Substantial changes to terms
  • New obligations or restrictions
  • Changes affecting your rights
  • Notice: We bump the major version (1.3 to 2.0, for instance), and notify you by email and in your control panel 30 days in advance

Version history

At the end of this document you’ll find its version history, with the date and a summary of each change.

CONTACT

We’re here to help:

General inquiries

Privacy and personal data

Postal address

LoadFront, S.L. Plaza Escultor Joaquín García Donaire, 2, 2nd Floor 13004 Ciudad Real Spain

Social media

You can also find us on:

SUGGESTIONS

Missing something, or not clear? Write to us at hi@loadfront.com and we’ll take a look.

Effective date

In force since: October 7, 2026. Version 1.1

  1. Version 1.1 October 7, 2026

    We removed the values section, which didn't belong in a legal notice, and fixed the link to our X account.

  2. Version 1.0 September 12, 2026

    First published version.

© 2026 LoadFront, S.L. All rights reserved.
This document is permanently available at https://www.loadfront.com/legal/legal-notice/